Nortel Business Communications Manager (BCM) Phone System Comparison

Nortel Business Communication Manager Telephone System

Nortel BCM Comparison

  BCM 50 BCM 200 BCM 400 BCM 450
VoIP Support
No. of Simultaneous IP Trunk Gateway Users: 12 60 60 130 with CEC
No. of IP Clients Supported 32 90 90 300 with CEC
QoS Monitor and PSTN Call Setup Fallback:
VPN Support
No of Secure IPSec server to server tunnels: 5 20 20 No Inbuilt Router
Connectivity to another BCM or Nortel Router:
Messaging
Voice Messaging
Unified Messaging
Fax Messaging & Answering
Fax Attendant Overflow
Fax on Demand
Custom Call Routing
Intelligent Call Centre Support
Intelligent & Multimedia Call Centre Support:
No. of Skillsets: 50 50 50 50
No. of Active Agents: 30 80 80 80
Wallboard Support:
System Management
Business Element Manager:
Remote Administration and Configuration via IP Network:
Monitor Events and Alarms:
Interactive Voice Response (IVR) Support
Calls Can be Routed to a Centralised IVR: Next Release
Data Networking
LAN Ports: 3 (3 Add.) 2 2 2
A full range of Data Networking options are available.
Telephony Support
The full range of IP, digital and analogue phones can be used.

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