Nortel Business Communications Manager (BCM) Phone System Computer Telephony Interaction (CTI, LAN CTE)

Nortel Business Communication Manager Telephone System

Nortel BCM Features

Nortel BCM Computer Telephony Interaction (CTI)

Computer telephony integration (CTI) enables you to use third-party, PC-based applications to control telephone services.

The Nortel BCM Computer telephony integration provides staff with vital customer information automatically as and when they need it based on a known telephone number. Functionality such as a click-to call company directory or automatic screen "pops" of a customer's account status alongside a customer's call are all possible.

By integrating the Nortel BCM with existing business systems, businesses can literally be transformed, cutting costs, improving customer service and increasing sales.

Contact us to find out more about the Nortel BCM and how it could help you and your organisation.

Contact Us Now

Request a Call Back

Request a Free Quote

Visit the BCM Forum

Call us free on
0800 0684 880

Request a Demo

Let us Demonstrate the BCM's for you.

Contact us now.

Contact Us »

Contact us now for telephone system sales, support and advice.

Contact us now »

Contact us

Contact us for the best Nortel BCM advice.

Your requirements

Fill out our simple form to tell us about your needs.

Links and PDF's