The Nortel BCM has one of the industry's largest portfolio of telephony features with more than 400 in all. »
The Nortel BCM has built in hardware resilience, with the added functionality of having redundant hard drives and fans on a number of models. »
The Nortel BCM's convergence of services over IP supports powerful business applications that level the playing field with larger competitors, cost-effectively extending network services to remote workers, increasing portability, simplifying moves and changes and eliminating charges for site-to-site calls. »
The introduction of IP Telephony has been a breakthrough in terms of how people and organisations communicate. »
The introduction of both voice and data capabilities on the Nortel BCM makes Data Networking one of the most important features of the Telephone System. »
The Nortel BCM has the capability to allow for Universal Internet Access, which gives authorised users access to the company Intranet. »
Messaging enables callers to leave important information on a mailbox for a selected user, department or groups of users. »
Interactive Voice Response automates routine, information-based transactions such as office hours, current balances or pending orders. »
The Nortel BCM comes with a number of different Call Centre related features. »
Computer telephony integration (CTI) enables you to use third-party, PC-based applications to control telephone services. »
Nortel BCM Mobility solutions allow your staff to have access to your system while on the move. »
The Nortel BCM Unified Element Manager is a client-based application used to manage the BCM at a single site, providing a series of windows and menus that allow the user to navigate through the different areas of the application and program the system. »
The Nortel BCM Multisite Network Configuration Manager is a client-server software package that enables you to manage up to 2,000 Business Communications Manager systems from a single location through a familiar, straightforward interface. »
Contact us to find out more about the Nortel BCM and how it could help you and your organisation.
Contact us for the best Nortel BCM advice.
Fill out our simple form to tell us about your needs.