Stand out from the competition and increase your revenues with the Nortel BCM.
In today's increasingly competitive marketplace, the Nortel BCM allows you to stand out from the crowd. With the Nortel BCM, you have a host of applications that will help you impress.
You can increase your revenue with efficient call center and self-service applications that make it easier for customers to do business with you. For example, skills-based routing sends callers promptly to the agent most qualified to help them.
In addition, you can benefit from the synergy that converging your voice and data networks would bring. With the Nortel BCM Computer telephony integration (CTI), you can put all the important call-related information at the agent's fingertips, helping improve the service you provide your customers no end!
Let the Nortel BCM help your organisation increase its revenue.
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