Nortel Business Communications Manager (BCM) Phone System Telephony Features

Nortel Business Communication Manager Telephone System

Nortel BCM Features

Nortel BCM Telephony Features

The Nortel BCM has one of the industry's largest portfolio of telephony features with more than 400 in all.

This allows the Nortel BCM to processes calls with exceptional reliability, efficiency and flexibility. You can be sure that all callers receive prompt, professional treatment while you employees enjoy convenience, productivity and control features that reduce phone tag and frustration.

Some of the range of features that the BCM supports include the following:

  • Alternate Route Selection
  • Call Barring
  • Call Barring Override
  • Call Duration Timer
  • Hunt Groups
  • Private Lines
  • Simultaneous DDI
  • Uniform Numbering
  • 7-Digit Numbering on Private Networks
  • Call Queuing
  • Delay Ring Transfer
  • Music/Tone on hold
  • Prime Extension
  • Second Call Busy
  • Transfer (with Callback)
  • Group Listening
  • Messaging on Display
  • Paging Internal/External
  • Priority Calls
  • Proxy Programming
  • Tone on Conference
  • Voice Call/Deny
  • Backup and Restore
  • Create Mailbox Utility
  • Custom Directory
  • Expedited Record Time-out
  • Mailbox Manager
  • Operator Manager
  • Call Transfer - Blind
  • Call Transfer - Screened
  • Caller Display
  • Flexible Business Hours for Company Greetings
  • Personal Greetings based on CLID
  • Line Pools
  • Multiple Line Access
  • Night Service Line
  • Operator Controlled Mode
  • Privacy
  • Autodial Keys
  • Automatic Line Select
  • Automatic Phone Relocation
  • Different Rings for groups
  • External Call Diversion
  • Last Number Redial
  • Manual Line Selection
  • Ring Again
  • Answer Groups
  • Call Forward
  • Call Forward Override
  • Call Forward Retry
  • Call Identification/Call Status Display
  • Call Park
  • Call Pick-Up Group/Trunk Answer
  • Camp on Busy
  • Conference Calling
  • Dial 0 Extension
  • Assigned Target Attendants
  • Auto Answer with Personal Greeting
  • Broadcast Messages
  • Guest Mailbox
  • General Delivery Mailbox
  • Message Delivery Options
  • Message Waiting Notification
  • Never Full Mailboxes
  • Playback Controls
  • Urgent Message Notification

The number of telephony features on the Nortel BCM are too numerous to list in their entirety but the selection shown should give you a good idea as to the telephone system's functionality.

Contact us to find out more about the Nortel BCM and how it could help you and your organisation.

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